Portfolio
Explore examples of documentation I've created for developers, engineers, and end users. My approach is grounded in the 7 Cs of technical writing, helping transform complex technical information into documentation that is clear, accurate, and easy to maintain.
API Documentation

GitPrime REST API Documentation
Developer-focused REST API documentation explaining API concepts, objects, endpoints, parameters, and interactive API usage.

RealPresence Integrator API Guide
Developer-focused documentation covering API access, system commands, connectivity methods, and technical configuration for videoconferencing integrations.
User Documentation

User Guide Redesign
A before-and-after user documentation redesign demonstrating technical editing, information architecture, content restructuring, and reader-focused writing.

Polycom Setup Guide
Hardware setup documentation using concise instructions and visual guidance to help users install and connect a video collaboration system.

Blog Post and Room Prep Guide
A blog post introducing a technical room preparation guide, paired with selected pages from the guide demonstrating step-by-step instructions, diagrams, best practices, and technical recommendations for video collaboration environments.

ERP Server Configuration Instructions
ERP configuration content from a Confluence knowledge base I developed for installation, configuration, and user support.

Desktop Phone Feature Profile
Technical feature documentation guiding users through diagnostic tool configuration and support feature customization.
Technical Communications

Mobile Office White Paper
Long-form technical marketing content translating mobile technology and security considerations into practical guidance for business readers.

Technical Blog Post
Technical blog post explaining plant maintenance strategies for an ERP audience.